Information on Electronic Ticket Issuance
Information on Electronic Ticket Issuance
To view the delivery of the live, enter the serial number on the delivery screen after your login at SHOWROOM.
The serial number is shown on the electronic ticket screen. You will need a smartphone/tablet that can display the electronic ticket.
The serial number is shown in the "Reference Number" section of the SKIYAKI TICKET app.
Please make sure to check and understand the following before you make a purchase.
● Devices compatible with electronic tickets
In principle, you can use devices that meet all the following criteria.
・OS: iOS 9 or later / Android 4.4 or later
・Capable of SMS authorization
※ If your device is served by a domestic carrier, please note that phone numbers that start with 050 will not support SMS authorization.
Even if all the above criteria are met,
you will not be able to view it in the event that the SKIYAKI TICKET app does not function properly and the serial code is not shown.
Please make sure that you can use the SKIYAKI TICKET app before making an application.
● How to show an electronic ticket
1. Start the installed, SMS authorized SKIYAKI TICKET app in you smartphone.
2. Use the SKIYAKI ID you used for purchasing the ticket to log in to the SKIYAKI TICKET app.
3. After your login, the list of the tickets you purchased will be shown.
4. Tap "Display Ticket" of the show you are attending to display the QR code. The serial number will be shown below the QR code.
※ After the ticket purchase, it may take 5-10 minutes to display in the SKIYAKI TICKET app the QR code.
※ The ticket will be issued to the SKIYAKI ID account you logged in when making a purchase.
When issuing the ticket, please log in to the SKIYAKI TICKET app using the SKIYAKI ID you used for making a purchase.
※ In the event you cannot issue the ticket, please make an inquiry early via SKIYAKI TICKET's inquiry form.
※ SKIYAKI TICKET's QR code is renewed every 30 seconds to prevent misuse. Before entering,
please make sure that the time setting of your device is set at automatic setting to obtain accurate time.
● When the device or the phone number used for SMS authorization is changed.
For you to be able to have the new device show the ticket, you will need to complete the following procedures on changing the device.
Please complete the following procedures.
1. Through this page, SMS authorization is carried out using your phone number. Please enter your phone number and send the PIN code.
2. Complete the authorization by entering the 6-digit number shown in the SMS that arrived at your phone number.
3. Install the SKIYAKI TICKET app once again to log in.
※ If the app is already installed such as when it is synced with PC, please delete the app and install it once again.
※ Please note that you cannot display or purchase tickets if the device authorization is not complete.
※ We accept requests for changing the device "up to twice within 30 days."
● When the app is deleted
You will need to install the app once again. Please request the device change.
1. Through this page, SMS authorization is carried out by your phone number. Please enter your phone number and send the PIN code.
2. Complete the authorization by entering the 6-digit number shown in the SMS that arrived at your phone number.
3. Please install the SKIYAKI TICKET app once again.
● When you cannot scroll the screen under iOS and the ticket is not displayed
When "make letters bold" is selected in the device settings, scrolling may be prevented.
Please change the setting in the following procedures.
"Settings" → "Screen Display and Brightness" → Turn off "Make Letters Bold"
● The resale of the electronic ticket purchased
The resale is not available for the ticket sales this time.
Inquiry on how to use SKIYAKI TICKET
https://ticket.skiyaki.tokyo/faqs